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After-sales Service

We will offer you the best After-sales Service.

  • Live Chat

    Your satisfaction is our ultimate goal, if you have any problems at any stage of your purchase, you could contact with our staff for an online chat. We are more than happy to help you.

  • Returns & Refunds

    All items sold from our wholesale stores are warranted for 12 month. Actually, we didn’t accept returns of electronic products which have no quality problems.

    In general, if a problem develops a fault during the 365 days since you received it, and the fault is due to a quality issue rather than your own breakage or misuse, we will accept return.

    Customers need to pay the costs of returning faulty products.Returns without prior discussion and authorization will not be accepted.

    When we receive your authorized return we will repair the product for at customer’s cost and send it back to you for free. Repairing may involve changing parts, for example a faulty screen. In general you will receive back, fixed, the same product you returned to us.

    If a repair is impossible we will credit you what you originally paid so you can choose to buy a new one or change to a different item.

    If you have any difficulties whatever with our electronic products, you can contact us and we will discuss the issue in an open, honest way.

  • Dispute Issues

    Due to our stringent sourcing and quality control processed, the fault rate on our products shipped out by us is very low. However, sometimes faults develop which couldn’t be detected before, and we will help you solve these problems to a level far beyond what you will receive from any other China-based seller.